GENERAL TERMS AND CONDITIONS

Please read the following rules and regulations carefully. By registering as a Wildcard Casino member and wagering in the Casino, you fully accept and understand that all of the following terms and conditions apply.  By accepting and playing any of our promotional offers, the member confirms that the promotional terms and conditions have been read, printed, understood and agreed to. 

1. Wildcard Casino is restricted to individuals of legal age who are residents of jurisdictions where the use of Wildcard Casino and its games are not prohibited by law. All Wildcard Casino games are void where prohibited by law. Minors are strictly forbidden to play.
2.  The Wildcard Casino is a real money casino; therefore, all players' winnings and losses are in real money unless players are using the games in fun mode.
3. Wildcard Casino monitors all casino games at all times. As a result, Wildcard Casino has the ability to track and review each hand/roll/slot pull/spin for each player and game offered.
4.  Should any game be at any time interrupted and/or disconnected, the situation at the point of interruption and results from the previous game should be displayed when the player starts the game once again. If the player becomes disconnected from the Casino's server mid-game, the player will be able to continue and complete that game exactly as if the player had never left. If the Casino's server did not receive the player's bet, the player's balance will not have been reduced and the player will see the result of the previous bet.
5. Wildcard Casino makes every effort to ensure the full protection of its customers. However, certain unforeseen events are beyond the control of Wildcard Casino. In the event of a disconnection for any reason whatsoever between the player and the casino, Wildcard Casino shall not be held liable for any losses which may result therefrom. The balance of a player's account shall at all times be as recorded on the Wildcard Casino games server.
6. All disputes should be forwarded to Wildcard Casino by e-mail within one (1) hour of the disputed event.
7. By using the Wildcard Casino software, players agree to be bound by the following: Players shall hold the Company, its employees, officers, directors, licensees, distributors, wholesalers, affiliates, subsidiaries, advertising, promotion or other agencies, media partners, agents and retailers harmless and shall fully indemnify the same from any and all costs, expenses, liabilities and damages whatsoever that may arise as a result of a player's;
   1. entry, use, or reuse of the website,
   2. use of any materials at the website,
   3. entry, use, or reuse of the Casino Server,
   4. participation in the Game, or,
   5. The acceptance of any prize.
8. Players shall not participate in the Games, open, use or reuse an account, enter the Website, or the Casino, nor accept any prize if the player does not fully understand, agree to, become a party to, and shall, without exception, abide by all rules, regulations, terms and conditions contained herein and as such, the rules, regulations, terms and conditions may change from time to time. Players shall periodically review the Terms and Conditions posted at this website at a rate of at least once a month.
9. Members are only allowed one active account. Winnings will only be paid to players having ONE account. All winnings will be VOID for players with more than one active account. Wildcard Casino allows only ONE account per computer, household, IP address unless Wildcard Casino grants permission otherwise.
10. Should a member give away, share or lose his account number and/or password Wildcard Casino will not be held liable for any claims that may result from, or regarding that account. Members are solely responsible for their account transactions and should keep their account information strictly confidential.
11. Personal identity and details of all members will remain confidential. Wildcard Casino will not report the wagering history of any member.
12. Players are solely responsible for any applicable taxes on any winnings or prizes collected from Wildcard Casino.
13. Wildcard Casino reserves the right, in its sole discretion and without notifying its players, to add new activities or games to the Casino or to discontinue any Casino activity or game at any time.
14. By accepting any winnings or prizes from Wildcard Casino, players consent to the use of their name and photograph for advertising and promotional purposes without any additional compensation except where prohibited by law.
15. All cash-ins will be subject to audit before being processed. Players must provide a copy of their proof of identity, address, copies of credit cards and/or other appropriate documentation when withdrawing credits. Proof of identity must match the registered name and surname. If a player fails to provide this within 4 weeks of our request, his account may be subject to lock out and winnings and/or cash-ins made, voided. In cases of fraudulent documentation, account will be locked and all winnings and/or cash-ins will be voided.
16. Payments will always be sent back to the processor by which deposits were made if possible. Wildcard Casino reserves the right to make the final decision through which payout method the customers receives their payouts.
17. If a deposit has not been turned over at least once before requesting a payout, an administration fee of 20% will be deducted.
18. Wildcard Casino reserves the right to withhold play and/or payment from any party that Wildcard Casino deems as fraudulent. Wildcard Casino may assess service charges to any account for services rendered to any fraudulent account. Wildcard Casino requires any deposit to be turned over at least once prior to withdrawal otherwise rule number 17 mentioned above may be applied.
19. Wildcard Casino reserves the right to cancel a player's membership at any time without notice. Any balance in your account will be immediately credited back to your personal account. In addition, Wildcard Casino reserves the discretionary right to void any winnings and withhold any balance in a player's Casino account under any of the following circumstances.
    1. If there is evidence to suggest that a player has more than one active account for the Casino
    2. If the name on a player's casino account does not match the name on the credit card(s) used to make purchases in the casino account;
    3. If the name on a player's casino account does not match the name of the beneficial owner of the financial instrument used to make the deposit
    4. If a player participates in a Casino promotion and cashes-in before fulfilling the requirements of that particular promotion;
    5. If a player provides incorrect or misleading registration information;
    6. If a player is not of legal age;
    7. If a player resides in a jurisdiction where participation in the Game is prohibited by law;
    8. If a player has permitted (intentionally or unintentionally) anyone else to play using his casino account;
    9. If a player has not played at the Casino on an individual basis for personal entertainment only (that is, has played in a professional sense or together with other player(s) as part of a club, group, etc.);
    10. If a player has reversed or charged back any of his purchases in his casino account;
    11. If a player is found cheating or if it is determined by Wildcard Casino that he has used a system or machine, be it an additional computer, additional software or otherwise. In addition, any system used to circumvent the natural randomness of our systems and or collection of data to or from the gaming server for analysis purposes during real money play.
20. Customers are reminded to print a copy of all transaction data, rules, payment methods and cancellation/refund methods in order to avoid misconceptions at a later time.
21. Wildcard Casino reserves the right to make final decision on transaction methods. Wildcard Casino may decide what constitutes a qualified transaction on a per transaction basis. Players agree that they may not make claim to entitlement at any time.
22. Wildcard Casino reserves the right to modify any rules or cancel promotions at its discretion.
23. Abusive or offensive language/ behaviour will not be tolerated within the Casino, nor towards the staff. Any violation of this policy could result in a suspension of playing privileges or such other action as may be required by Wildcard Casino to ensure compliance. You are not permitted to use inappropriate or offensive language in connection with your user name and/or player ID which includes, but is not limited to profane, sexist or racist language/ behaviour. Wildcard Casino reserves the right to make changes to any users name or player ID that violates this policy and to take any steps it deems appropriate, up to and including closing your account.

PROMOTIONAL TERMS AND CONDITIONS

1. One Bonus amount per account, customer, household, shared computer, shared IP address.
2. New accounts (New player accounts) are defined as accounts that are opened by new players who have never at any stage opened an account at Wildcard Casino before.
3. Bonuses pertaining to new accounts are bonuses on a player's first deposit made into his Wildcard Casino account.
4. Wildcard Casino can at any time run different promotions for new accounts. Only one new player promotion coupon can be redeemed per new player account at any one time.
5. Promotions are for a limited time only and Wildcard Casino reserves the right to terminate any promotion at any time without prior notice. Promotions may not be combined, unless otherwise specified.
6. Wildcard Casino reserves the right to request further documentation and/or withhold bonus amounts.
7. To receive bonus payments, all casino accounts must have a valid e-mail address and telephone number.
8. A promotion cannot be used in conjunction with any other promotional offer or existing account balance. All promotional offers are only available to those players to whom the offer was issued directly by the casino. Promotional offers by email are for the intended recipient only and cannot be transferred.
9. Wagering requirements for our deposit bonus coupons are 30 times the sum of the deposit plus the bonus, unless otherwise stated. Wagering requirements must be fulfilled for each and every deposit bonus used. This rule will only be annulled after the customer's balance has reached 0 again.
10. Any wagers made on excluded games before the wagering requirements are completed, will result in the bonus and any winnings being voided.
11. Wagering requirements for our no-deposit coupons are 100 times the bonus, unless otherwise stated.
12. Any free money given without requiring a deposit, e.g. a No-Deposit Coupon, loyalty bonus, VIP bonus, birthday bonus etc. (unless otherwise stated) will have a maximum cash out of One Hundred Euros.
13. Wild Card Casino reserves the right to withhold any withdrawals and/or confiscate all winnings and bonuses for irregular play. The wording "Irregular play" may include but is not wholly restricted to any one or more of the following types of play:
        • Placing single bets equal to or greater than 5 credits in any currency while playing with a bonus is prohibited.
        • Using the double-up feature to increase bet values
        • Placing even money bets on Baccarat, BlackJack and Roulette
        • Play at certain games will contribute a different percentage of the playthrough requirement:
        • Bonus money and remaining free spins in the account are forfeited upon withdrawal
        • Bonus balance or free spins are not returned to the player should he cancel his withdrawal
14. Any no deposit bonus received, has to be redeemed within one month of its receipt. In the case of our birthday bonuses, up to one month past the birth date.
15. Non-compliance with the above terms and conditions shall be deemed promotion abuse and as such will give Wildcard Casino management the discretionary right to take the following action against such abusers: All balances/payouts shall be considered null and void. Abusing player accounts may be terminated with immediate effect. Players found to be abusing promotions may be precluded from receiving further promotional offers at the casino.
16. Bonuses are made available on a regular basis at Wildcard Casino. These are offered as a reward to all our regular and loyal players. However, any player found to be availing of these promotions, not in the spirit in which they are given, may be subject to exclusion.
17. Each bonus must be completely wagered before payouts can be requested. Any premature withdrawal requests will be denied and the wagering requirements for the previous bonus or bonuses must be completed.
18. Customers whose last deposit is older than three months and claim a free bonus, are not entitled to a withdrawal.
19. Winnings made on linked accounts using same offers will automatically be voided and therefore will be removed from the accounts.